Contact

Get in touch

Have a question, need support, or want to share feedback? We'd love to hear from you.

Email

For general enquiries, technical support, or account questions.

We aim to respond to all enquiries within 24 hours. For urgent account or access issues, please include “Urgent” in your subject line.

Support

Having trouble with sessions, speech input, or your dashboard? We’ll get you sorted.

Questions about your subscription, invoices, or account settings? We’re here to help.

Have a feature idea, want to partner with us, or just want to share your experience?

How do I reset my password?

Use the “Forgot password” link on the login page, or email us for manual assistance.

Can I get a demo before subscribing?

All plans include a 48-hour free trial, sign up and start training immediately with no payment required.

I found a bug. How do I report it?

Email us at support@upgradealready.com with a description and screenshot. We appreciate the help.

What are your operating hours?

Our AI training platform is available 24/7. For human support, our team typically responds within 24 hours, Monday to Friday.

Do you offer enterprise or airline group pricing?

Yes. Contact us at support@upgradealready.com with details about your organisation for a tailored quote.

Can I request a feature?

Absolutely. We actively incorporate pilot feedback into our development roadmap. Email us with your suggestion and we’ll review it.

Ready to start training?